1. As per the “Child Care and Early Years Act,” campers must be at least four years of age to attend camp. Campers must have already had their fourth birthday in order to attend camp. Four-year-old campers will be required to upload proof of age within seven days of completing registration. Failure to do so may result in cancellation of registration.
2. Campers will be eligible to register for Junior, Senior and Tween Camps based on their school age, meaning campers must turn the eligible age by the end of the calendar year (December 31). Eligibility in our online system is done by birth year to allow campers to be with their school grade peers, so it will display the options based on the age the camper will be at the end of the calendar year. If you wish your camper to be with their age peers rather than grade peers because their birthday is after the summer, please call our camp office so we can provide details on how to register. Please note that campers need to be the minimum age of the group by the end of the calendar year; we do not allow campers to join older age groups.
3. Siblings: We try to encourage campers to stay with their age groups so that they can enjoy age-appropriate activities with new friends. If a camper is having difficulty being separated from their sibling, we can arrange for the older sibling to have a quick visit with the younger sibling’s group.

Please call us if we can assist with age requirements or choices.

The maximum number of campers depends on the age group, as follows:

• Mini camps with ages 4–5 years have a staff: camper ratio of 1:5 with a maximum of 10 campers per group.
• Junior camps with ages 6–7 years have a staff: camper ratio of 1:6 with a maximum of 12 campers per group.
• Senior camps with ages 8–10 years have a staff: camper ratio of 1:8 with a maximum of 16 campers per group.
• Tween camps with ages 10–12 years have a staff: camper ratio of 1:8 with a maximum of 16 campers per group.
• Leadership camps with ages 13–16 years have a staff: camper ratio of 1:10 with a maximum of 20 campers per group.

• Camp hours are weekdays from 9:00 a.m.–4:00 p.m. (excluding statutory holidays—see camp dates for details)
• Regular camp drop-off is from 8:30–9:00 a.m. and pick-up is from 4:00–4:30 p.m.
• Before Care is from 8:00–8:30 a.m. (drop-off between 8:00–8:15 a.m.). Please check our Before Care section for more details.
• After Care is available from 4:30–6:00 p.m. Please check our After Care section for more details.

Bus transportation is available. Please check our Transportation section for more details.

PLEASE NOTE

• A late charge of $25 per camper will be charged if you arrive for pick-up after 4:30 p.m, unless your camper is registered for After Care.
• A late charge of $25 per camper will be charged if you arrive after 6:00 p.m. for a camper in After Care.

Payment in full is required at the time of registration.

You may pay by Visa, MasterCard or eCheck (also known as electronic funds transfer, similar to e-transfer).

Credit card payments are subject to a 2.4% processing fee, which will be added at checkout. Please note that if you decide to cancel your registration, and you are eligible for a refund, the 2.4% processing fee is non-refundable.

There is no processing fee for eCheck payments.

If you are paying by eCheck, you will be required to provide the following at checkout:

• Bank account holder’s full name
• The bank account number and transit number
• The institution (bank) number
• Select the type of account (chequing or savings)

These details can be found in your online bank account (look for the option to set-up direct deposits or pre-authorized payments), or obtained from your local bank branch.

eChecks will take 3–5 business days to process and be withdrawn from your account. Your registration is only confirmed once fees have been received. Should an eCheck transaction be declined, a $30 fee will be charged and your registration may be cancelled if fees are not received in a timely manner. For more information about eChecks, please visit this link.

All cancellations must be made in writing to the Branksome Hall Day Camps office, by email to camps@branksome.on.ca

Cancellations Prior to March 31: A full refund will be issued for cancellations of up to two weeks per camper. If you are cancelling more than two weeks per camper (e.g. three or more weeks), a $50.00 administrative charge for each additional week cancelled will be applied.

Cancellations from April 1 to May 31: Cancellations received between April 1 and May 31 will receive a full refund minus an administration fee of $100.00 per week, per camper.

Cancellations on or after June 1: No refund is available for cancellations on or after June 1, unless the cancellation is related to medical reasons for that camper and accompanied by a doctor’s note, at which point a partial refund of up to 50% may be granted, at the discretion of the Camp Director. Please reach out to our Camp Office about the information required in a doctor’s note supporting a refund request. These partial medical refunds are only available for campers who must miss three or more consecutive days of camp. If the full week must be missed due to a medical reason, you can choose to transfer your camper’s registration to a future week during the SAME summer, pending availability. A $50.00 transfer fee will apply. No refund is available for full or partial day absences due to inclement weather or any camp activities not fully utilized.

Before and After Care Cancellations: The fee for Before and/or After Care only will be fully refunded if cancelled by the Wednesday at 12:00 p.m. in the week prior to the Before and/or After Care in question. This only applies to Before and/or After Care fees, and the camp registration must be maintained. No refund will be provided for Before and/or After Care cancellations received after Wednesday at 12:00 p.m. of the week before the Before and/or After Care in question, or for any days of Before and/or After Care not fully utilized.

Transportation Cancellations: A full refund will be provided for transportation cancellations up to March 31. After March 31, no refund will be issued as transportation decisions are made based on the number of campers registered for the bus. If you transfer your registration to a different week, transportation is dependent on availability and not guaranteed. If transportation is not available in the week to which you transfer, no refund will be provided but you can transfer to After Care (a $25 transfer fee will apply).

Transfers: We will make our best effort to accommodate transfers between camps throughout the course of the summer, space permitting. If you wish to transfer camp programs and/or camp weeks, please email or call the Camp Office for assistance. Please note a transfer fee of $25.00 per camp session will be applied to the account if the transfer is made between April 1 and May 31. If the transfer is requested on or after June 1, a $50.00 transfer fee will apply.

Please note that should you cancel a session and you are eligible for a refund, the 2.4% processing fee for credit card payments is not refundable at any time for any reason.

In the event that Branksome Hall is required to cancel a camp program, you will be notified by email and provided a full refund of all fees paid for that week.